Bitaxe – Not Hashing / Zero Hashrate
No hashrate detected, BM1366/BM1368 not responding
Critical — Immediate action required
Symptoms
- AxeOS dashboard shows 0 GH/s
- ASIC chip not initializing
- Device powered on but not mining
Step-by-Step Fix
Check AxeOS web interface — go to the device IP in your browser.
Verify pool settings: stratum URL, port, and wallet address are correct.
Check that the ASIC chip heatsink is properly attached with thermal contact.
Power cycle the Bitaxe by unplugging and replugging the 5V DC power supply.
If using USB-C, remember it is for firmware/serial only — use the 5V barrel jack (5.5x2.1mm) for power.
Try reflashing AxeOS firmware via the web interface OTA update.
If chip still does not respond, check solder connections on the BM1366/BM1368 chip.
Related Error Codes
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