Privacy Policy for D-Central Technologies Inc.

Notice: This Privacy Policy is provided in good faith as a plain-language summary of how D-Central Technologies Inc. handles personal information. It is a working draft pending review and ratification by our legal counsel. Nothing here constitutes legal advice. If any provision conflicts with applicable law, the applicable law prevails.

At D-Central, accessible from https://d-central.tech/, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy describes the types of information that is collected and recorded by D-Central, how we use it, and the rights you have over it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us using the details at the end of this page.

This Privacy Policy applies to our online activities and is valid for visitors to our website with regard to the information that they share and/or that we collect on d-central.tech. This policy is not applicable to any information collected offline or via channels other than this website, except where it concerns an order, repair, or service you place with us.

Who we are

The data controller responsible for your personal information is:

D-Central Technologies Inc.
1325 Rue Bergar,
Laval, QC, H7L 4Z7
Canada

Email: support@d-central.tech — Phone: 1-855-753-9997

Consent

By using our website you consent to this Privacy Policy. Where the law requires consent for specific processing (for example, non-essential cookies or marketing communications), we ask for that consent separately and you may withdraw it at any time. We do not rely on pre-checked boxes. See our consent note below.

Cookie and tracking consent

When you first visit our website, a cookie banner lets you choose how non-essential cookies and tracking technologies are used. Essential cookies that are strictly necessary for the site to function are always on and cannot be disabled. Analytics and marketing cookies are off by default and are never pre-selected; they load only after you choose “Accept All” or enable the relevant category under “Manage Preferences.” You can change or withdraw your choices at any time by reopening the cookie preferences from the banner. Your consent choice is stored for up to 365 days.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide.

When you register for an account or place an order, we may ask for contact and billing information, including your name, company name, billing and shipping address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and store
• Process, fulfill, ship, and support your orders, repairs, and service requests
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about your orders and, where you have consented, send marketing and promotional messages
• Detect, prevent, and address fraud, abuse, and security incidents
• Comply with our legal, tax, accounting, customs, and export obligations

Cryptocurrency and payment data

We accept payment by credit card and by cryptocurrency (including Bitcoin and Lightning). We do not store full card numbers; card payments are processed by our payment processors (such as Stripe). When you pay with cryptocurrency, the transaction is recorded on a public blockchain that we do not control and cannot alter or erase. We collect and retain the on-chain transaction identifier, the wallet/payment address associated with your order, the amount, and timestamps for the purposes of order reconciliation, refunds, fraud prevention, accounting, and legal compliance. We associate this on-chain data with your order record. Because public blockchains are permanent, any information you place on-chain is outside our ability to delete. We do not perform on-chain surveillance of your other wallet activity.

Log files

D-Central follows the standard practice of using log files. These files log visitors when they access websites, as part of hosting services’ analytics. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. The purpose of the information is analyzing trends, administering the site, securing the site, and gathering aggregate demographic information.

Cookies and web beacons

Like most websites, D-Central uses cookies to store information including visitors’ preferences and the pages on the website that the visitor accessed. The information is used to optimize the user experience and, where you have consented, to measure traffic and the effectiveness of our content. You can manage non-essential cookies through our cookie banner and through your browser settings. See “Cookie and tracking consent” above.

Automated access, AI crawlers, and scraping

Our website is accessed not only by people but also by automated agents such as search-engine crawlers and AI/large-language-model crawlers. Where we permit automated access, it is governed by our robots.txt directives and applicable terms. We do not knowingly sell or hand over your personal account information to AI crawlers. Publicly posted content (for example, product reviews you choose to publish) may be read by automated agents and indexed by third parties outside our control. We may use automated tools and aggregate, de-identified analytics to operate and secure the site; we do not make decisions that produce legal or similarly significant effects about you solely by automated means without a lawful basis and, where required, human review.

How we share your information

We share personal information only as needed to run our business and as permitted by law, including with: payment processors; shipping and customs partners; fraud-prevention and security providers; hosting, email, and analytics service providers acting on our behalf; and authorities where legally required. We require service providers to protect your information and to use it only for the services they perform for us. We do not sell your personal information.

PIPEDA — Canada

D-Central is a Canadian business and handles personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and the principles of the Canadian Standards Association Model Code, including:

• Accountability — we are responsible for the personal information under our control and have designated a person accountable for our compliance (see “Québec Law 25” below).
• Identifying purposes & consent — we identify why we collect personal information at or before collection and obtain consent appropriate to its sensitivity.
• Limiting collection, use, disclosure, and retention — we collect only what is necessary, use and disclose it only for the identified purposes, and keep it only as long as needed for those purposes or as required by law.
• Accuracy & safeguards — we keep information as accurate as necessary and protect it with reasonable security safeguards.
• Openness, individual access, and recourse — we make our practices available, let you access and correct your information, and provide a way to challenge our compliance.

You may complain to the Office of the Privacy Commissioner of Canada if you believe we have not handled your personal information properly.

Québec Law 25 (Act respecting the protection of personal information in the private sector)

D-Central is established in Québec, and we comply with Québec’s modernized private-sector privacy law (commonly called “Law 25”).

• Person in charge of the protection of personal information (Privacy Officer): our Privacy Officer can be reached at support@d-central.tech (subject line “Privacy Officer”) or by mail at the address above.
• Consent: we obtain consent that is clear, free, and informed, given for specific purposes. We do not use pre-checked boxes, and you may withdraw consent at any time. We obtain separate consent before using personal information for purposes that were not identified when it was collected.
• Right of access and rectification: you may ask to see the personal information we hold about you and to have inaccurate, incomplete, or out-of-date information corrected.
• Right to portability: where technically feasible, you may request that the computerized personal information you provided to us be communicated to you, or to another organization you designate, in a structured, commonly used technological format.
• Right to withdraw consent and to de-indexing/erasure: subject to legal retention requirements, you may withdraw consent and request that we cease disseminating your personal information or de-index it where the law allows.
• Confidentiality by default: products and services with privacy settings are configured to provide the highest level of confidentiality by default, without any action required from you.
• Breach (confidentiality incident) notification: if a confidentiality incident creates a risk of serious injury, we will notify the Commission d’accès à l’information du Québec and the individuals concerned with reasonable promptness, and we keep a register of confidentiality incidents.
• Transfers outside Québec: before disclosing personal information outside Québec, we assess the protection it will receive and put appropriate measures in place.

To exercise any of these rights, contact our Privacy Officer at support@d-central.tech. We will respond within the timelines required by law (generally within 30 days). If you are dissatisfied with our response, you may contact the Commission d’accès à l’information du Québec.

GDPR Data Protection Rights (EU/UK/EEA visitors)

If you are in the European Economic Area or the United Kingdom, you are entitled to the following rights regarding your personal data:

• The right to access — you have the right to request copies of your personal data.
• The right to rectification — you have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure — you have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — you have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us. You may also lodge a complaint with your local data protection supervisory authority.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data it has collected about consumers.
• Request that a business delete any personal data about the consumer that it has collected.
• Request that a business that sells a consumer’s personal data not sell it.

We do not sell personal information. If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children’s Information

Protecting children online is part of our priority. We encourage parents and guardians to observe, participate in, and monitor their children’s online activity.

D-Central does not knowingly collect any personally identifiable information from children. Our products and store are intended for adults. If you believe a child has provided us with information, please contact us immediately and we will take reasonable steps to remove it from our records.

How long we keep your information

We keep personal information only as long as necessary for the purposes set out in this policy, including order fulfillment, support, and warranty, and for as long as required by tax, accounting, customs, and other legal obligations. When information is no longer needed, we delete or anonymize it, except where it must be retained by law or exists on an immutable public blockchain.

Contact Us

If you have any questions or concerns related to our privacy practices, or wish to exercise your rights or contact our Privacy Officer, please reach us at:

D-Central Technologies Inc.
1325 Rue Bergar,
Laval, QC, H7L 4Z7
Canada

Email: support@d-central.tech

Phone: 1-855-753-9997

Updates and Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date. You are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.

Last Updated: 2026-06-05