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Instructions on Fixing the Duplicate MAC Address for S9i

Start with safety and logs

Power down before opening a miner, label cables before moving boards, and capture logs before repeated reboots erase useful evidence. Record model, firmware, pool, uptime, fan speed, temperature, reject rate, chain count, and the exact error text.

Confirm the fault class

Separate configuration faults from hardware faults first. Pool errors, DNS failures, bad worker names, overheating, weak power, fan faults, and missing hashboards can look similar from the dashboard but require different fixes.

Document the test path

Change one variable at a time and keep the before/after result. Note cable swaps, PSU swaps, firmware changes, pool changes, fan replacements, ambient temperature, and whether the fault follows a hashboard, control board, network, or power source.

When to escalate

Escalate to professional repair when there is a burned smell, melted connector, breaker trip, corrosion, repeated hashboard loss, liquid exposure, or a board-level fault that returns after a basic cable, power, firmware, and airflow check.

After the fix

Run the miner long enough to confirm stable accepted hashrate, fan behavior, chip temperature, reject rate, and pool-side reporting. A dashboard that looks normal for five minutes is not enough evidence for a recurring power, heat, or hashboard fault.

· D-Central Technologies · ⏱ 1 min read

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Please note that these instructions apply only to the S9i model, not the S9.

Follow the steps below to fix the issue of a duplicate MAC address:

  1. Setup your connection: Connect a router to one miner and one laptop or PC. The router can be wireless.
  2. Locate the miner: Using the bulk management tool, locate the miner on your network.
  3. Upgrade the firmware: Enter the user interface of the miner and upgrade its firmware. You can download the appropriate firmware from here.
  4. Reboot and re-locate the miner: After the miner reboots, use the bulk management tool to find the miner again. You’ll notice that the miner’s IP address has changed. Use the new IP address to enter the miner’s user interface.

If you are still having difficulty resolving this issue, please contact us for further assistance.

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Reviewed by D-Central's mining hardware and ASIC repair editorial team for practical accuracy, buyer risk, repair context, and operational assumptions. Verify current hardware price, stock, network difficulty, BTC price, power rate, shipping, tax, firmware, and device condition before buying, hosting, repairing, or retiring mining hardware.