4479 Desserte Nord Autoroute 440, Laval, QC H7P 6E2

The issue at hand involves a miner’s hashrate showing “0” after running for a certain duration of time, but can be restored upon rebooting. The following are possible causes and suggested solutions.

Possible Causes and Solutions:

  1. High-Temperature Protection Your miner may be experiencing high-temperature protection. Ensure the miner’s temperature is within the acceptable operating range. To better understand the normal operating temperature for your miner, refer to this article: [Link to “Miner Normal Operating Temperature Range”].
  2. Power Supply Unit (PSU) Issues If the miner status is showing all chips as “x”, there may be an issue with the PSU. Try replacing your current PSU with a known good one. At the same time, verify that the power input voltage falls within the range of 210V to 240V.

Remember, our support team is always available to assist you with any further inquiries.