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PSU_ERR Critical

Innosilicon T3+ – PSU Compatibility Issue

Power supply compatibility or fault error — miner refuses to boot, cycles on-off, or faults mid-hash because the PSU is the wrong model, the AC input is out of spec, or the PSU itself has degraded under age.

Critical — Immediate action required

Affected Models: Innosilicon T3+ (T3+ 50TH, T3+ 52TH, T3+ 57TH); T3H+ shares PSU wiring and most diagnostics

Symptoms

  • Miner UI never loads, or loads showing PSU_ERR / 'Power supply error' banner
  • Control-board LEDs: green blinks once then red solid, or all LEDs dark despite live AC
  • Miner boots, runs 30-120 seconds, hard-shuts-down, repeats — PSU fan cycles with the miner
  • cgminer/Innosilicon log shows repeated 'ERROR: power supply check failed', 'voltage out of range', or 'PSU version mismatch' lines
  • Clamp-meter AC draw reads well under 3000 W before the miner shuts down (nameplate is ~3300 W)
  • Loud buzzing or clicking from the PSU chassis under load (failing electrolytic caps — fire-risk precursor)
  • PSU-to-control-board data ribbon missing, reversed, or seated in the wrong header
  • Installed PSU is an Antminer APW3++ / APW7 / APW9 / APW12 because connectors looked identical — fault appeared immediately on first power-on
  • DC rail at hashboard connector measures outside the T3+ 12 V window (sags below 11.4 V under load)
  • Circuit breaker trips within seconds of miner start on what should be an adequate circuit
  • Grid voltage at the wall visibly drops (neighbouring lights dim) when miner attempts to start
  • Boot succeeds on cold start but PSU_ERR reappears after 5-15 minutes of hashing (warm-up cap pattern)

Step-by-Step Fix

1

Read the PSU sticker and confirm it is the Innosilicon T3+ OEM unit, not a Bitmain APW-series. Cross-reference the label against the model ID on the miner chassis. If the PSU is any Bitmain or non-Innosilicon brand, stop — this is not a fault, it is a mismatched PSU. Approximately 40% of secondhand T3+ PSU_ERR cases in the D-Central queue resolve at this step alone. You need a correct PSU before any later step will succeed.

2

Hard power-cycle at the breaker for 60 seconds. Not a soft restart via the web UI — a full breaker-off, wait, breaker-on sequence. This fully discharges the PSU bulk caps and resets the handshake state machine between PSU and control board. Multiple community reports confirm T3+ units can wedge in a half-handshake state where the control board reports the PSU faulty when it is actually fine; a cold boot recovers.

3

Verify the PSU-to-control-board data ribbon is fully seated at both ends. Open the miner top panel, locate the small (typically 2x5) ribbon between PSU and control board, push each connector firmly home — you should feel a positive click. Do not cut, tape, or extend this ribbon; its length is tuned to the PSU-to-CB geometry and extending it introduces timing issues on the power-good signal.

4

Check that nothing in the miner intake or exhaust is blocked. Vacuum the intake grille, confirm fans spin up at boot, confirm ambient at the intake is below 35 degrees C. T3+ units throttle and fault when internal ambient climbs because the PSU works harder at elevated temperatures. This is cheap insurance before probing with a multimeter.

5

Verify the branch circuit is rated for the load. T3+ at nameplate 3300 W on 240 V pulls roughly 13.8 A steady-state; use a dedicated 240 V / minimum 20 A circuit, ideally 30 A with #10 AWG wire for sustained duty. 110 V North American circuits are unsupported and will not work. If you do not know what circuit you are on, call an electrician before connecting anything — a 3.3 kW load is not a corner to cut.

6

Measure AC line voltage at the outlet while the miner attempts to boot. Multimeter on AC volts at the outlet, attempt power-on. Healthy 240 V split-phase holds 235-245 V with less than 10 V sag during inrush; 208 V commercial holds 202-212 V. Any sustained reading below 210 V means the PSU will fault PSU_ERR even if the PSU itself is healthy — this is a wiring / panel / utility issue, not a miner issue. Document the reading.

7

Inspect and re-seat the PSU-to-control-board data ribbon. Power off at the breaker, disconnect the ribbon at both ends, inspect for bent pins, oxidation (green or black crud on contacts), or cold-soldered wires. If the ribbon looks tired, replace with an equivalent 2x5 ribbon from any electronics supplier (a few dollars). Reconnect firmly. A damaged ribbon causes PSU_ERR even when the PSU itself is healthy — one of the cheapest fixes in the tree.

8

Swap in a known-good Innosilicon T3+-compatible PSU as a substitution test. Borrow an OEM unit, source one from a reputable ASIC parts vendor (D-Central stocks several Innosilicon variants; Zeus Mining lists T3+ compatibles). Do NOT substitute a Bitmain APW unit — connectors mate but electrical behaviour does not. If PSU_ERR clears with the substitute, the original is the fault and needs bench repair (Tier 3) or replacement.

9

Measure DC rail voltage at the hashboard-side connector under load. Probe the 12 V rail at the PSU-to-board DC connector while the miner is actively attempting to hash. Expect 11.4-12.6 V held steady. If idle shows 12 V but the rail sags below 11.4 V under load, the PSU is tired — bulk caps cannot hold the rail under full draw. Clear signal to replace (or recap — Tier 3) the PSU. A scope reveals sag patterns a multimeter averages out.

10

Verify breaker rating and wire gauge on the feed circuit. Open the panel (power the breaker off first), identify the feed breaker, note its rating. T3+ needs 20 A minimum on a dedicated 240 V circuit; 30 A with #10 AWG is better for sustained duty. Long runs (>15 m) lose voltage — a 20 A breaker with #12 AWG at 20 m may sag below T3+ minimum even though rated correctly. Fix this before condemning the miner.

11

Flash the last-known-good Innosilicon firmware for your T3+ hardware revision. Since the Innosilicon support site has been intermittently offline since the 2023 restructuring, source from community mirrors — verify SHA sums against a known-good reference before flashing, and match the hardware revision printed on the control board exactly. Do NOT attempt to cross-flash DCENT_OS, Braiins OS+, LuxOS, or Vnish; all four target Bitmain/MicroBT silicon only, not Innosilicon.

12

Open the PSU chassis and visually inspect the bulk capacitors. Power off, unplug AC, wait 10 minutes for caps to bleed. Inspect the large primary-side 400 V electrolytics for bulging tops, leaking electrolyte (brown crust), or burn marks; inspect secondary-side caps for the same. T3+ PSUs are 5-7 years old — cap drying is a normal failure mode under sustained duty. Bulging or leakage means the caps need replacement before the PSU is trustworthy.

13

Replace failing PSU electrolytics with equivalent or better parts. Match voltage rating and capacitance; step up to 105 degrees C rated caps where original was 85 degrees C. Desolder the old cap, note polarity, solder in the new one. Common failures are the primary bulk caps and secondary output caps. Genuine bench-level repair — soldering skill, ESD grounding, and patience required. Not confident doing this safely on a high-voltage PSU? Stop and ship to D-Central. Primary-side DC can injure or kill.

14

Inspect the PSU control/logic board for dry joints and damaged components. Under a magnifier, look for cracked solder joints around the control IC and opto-isolators, burnt resistors, or cracked SMD components. Reflow suspect joints with fresh solder and flux. Damaged ICs or opto-isolators generally mean the PSU is beyond economical repair — ship to a bench with replacement stock or scrap the unit.

15

Verify the refurbished PSU output rails with a bench load. With the PSU out of the miner and on the bench, connect a dummy load capable of drawing up to 300 W on the 12 V rail. Measure rail voltage under that load — a healthy T3+ PSU holds 12 V within +/- 2%; a failing one droops under even modest load. This confirms whether a PSU post-cap-replacement is actually fit to return to service or still tired.

16

Stop DIY and book a D-Central ASIC Repair slot when: the PSU control IC or optos are damaged, the control board shows burn marks or visible component damage, the hashboard DC output is shorted, or the miner persistently faults PSU_ERR even with known-good PSU, ribbon, and firmware. You are in test-fixture territory. T3+ repair is niche vs Antminer volume but D-Central keeps the bench time and salvage inventory. Canadian operators get preferential turnaround.

17

What D-Central does at the bench for T3+ PSU faults: programmable AC source to simulate 220 V and 240 V inputs at varying line voltages, programmable DC load bank for rail-by-rail output testing, ESR meter for cap screening, hot-air rework for SMD replacement, reflow for BGA reballing on control-board ICs when needed. We also maintain a salvage inventory of Innosilicon T3+ PSUs and control boards specifically because the OEM supply chain is unreliable post-restructuring.

18

Ship safely to the repair bench. Pack PSU and miner (if shipping both) in anti-static bags, double-boxed with at least 5 cm of foam on every side. Include the AC power cord, the PSU-to-board data ribbon, and a written note listing observed symptoms, firmware version, and contact info. The note saves diagnostic time and therefore your repair cost. PSUs alone can ship in a smaller box; full miners need robust crating to survive courier handling.

When to Seek Professional Repair

If the steps above do not resolve the issue, or if you are not comfortable performing these repairs yourself, professional service is recommended. Attempting advanced repairs without proper equipment can cause further damage.

Related Error Codes

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