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PSU_ERR Critical

ASIC Miner – PDU Overload

PDU Overload — Power Distribution Unit carrying more continuous amperage than its outlets, internal bus, breaker, or upstream cord can sustain. Triggers branch-breaker trips, voltage sag into connected miners, melted C13/C19 lugs, and cascading APW PSU damage downstream.

Critical — Immediate action required

Affected Models: Any rack-mounted or bench PDU feeding Antminer S9, L3+, S17, S19, S19 Pro, S19 XP, S19j Pro, S19k Pro, S21, S21 Pro; Whatsminer M30S/M50S/M60S and Avalon/Innosilicon units on shared PDUs; DIY home rigs on consumer surge protectors

Symptoms

  • PDU's front-panel breaker trips minutes-to-hours after miners come online at full hash
  • Upstream panel breaker trips instead of — or in addition to — the PDU's own breaker
  • Multiple miners on the same PDU reboot at roughly the same moment, not one at a time
  • `kern.log` across 2+ miners shows `ERROR_POWER_LOST` or `get power type version failed` at correlated timestamps
  • Any `C13` / `C14` / `C19` / `C20` plug on the PDU is hot to touch (> 55-60 °C IR reading)
  • Outlet lugs show visible blackening, scorching, or melted-crayon plastic discoloration
  • PDU current meter reads above 80% of branch rating under steady-state mining (e.g. > 24 A on a 30 A branch)
  • Line voltage at the PDU output sags 4-8% below nominal when all miners are hashing (e.g. 228 V on 240 V)
  • One or more miners log `ERROR_VOLT_RANGE`, `Input undervoltage`, or Whatsminer codes 246/247 (input OCP)
  • Antminer S21 with the new `P13` 20 A cord plugged into a 16 A-rated `C19` outlet on an older PDU
  • APW PSU fans audibly ramping to max within minutes of boot, not hours
  • Faint ozone, burnt-plastic, or hot-PCB smell near the PDU chassis or cord entry
  • Thermal imager shows a clear hot-spot at a single outlet vs cool neighbours

Step-by-Step Fix

1

Power off the rack at the upstream panel breaker before touching anything downstream — not just the PDU, the panel feed. Let the miners' APW PSUs fully discharge for at least 60 seconds before unplugging anything. A PDU under live load arcs when you pull a `C19` cord, and the arc damages both the PSU-side and PDU-side contacts, which often shows up as a 'dead PSU' ticket weeks later.

2

Run the math on paper. List each miner, its nameplate wattage, its measured wall draw, sum the wattage, and divide by line voltage (`240`, `208`, or `120`) to get total amperage. Compare to the PDU's continuous rating: breaker rating × `0.8`. A 30 A PDU = `24 A` continuous. If your total exceeds 80% of the branch rating you have a design-level overload and no amount of troubleshooting will fix it — remove miners or upgrade the PDU.

3

Redistribute miners across the PDU's outlets to balance branches evenly. On split-phase PDUs put equal load on each branch; on 3-phase units rotate L1-L2-L3-L1-L2-L3 as you plug in. Most racks we see in the wild have all the heavy miners on one branch and the other empty — that guarantees a trip even when total rack load is fine. Target within 20% balance across branches.

4

Touch every cord plug after 20 minutes of full load. Warm is OK; anything above mildly warm is suspect. Use an IR thermometer if you have one (a `$35 CAD` Canadian Tire unit is plenty). Note which plugs read hot — those are your Tier 2 candidates. Readings above `55-60 °C` when ambient is `25 °C` indicate high contact resistance that will escalate to a scorched outlet.

5

Visually inspect every outlet for scorching. Unplug one cord at a time with power off and look inside each outlet with a flashlight. Blackened brass, melted plastic at the contact, or any discoloration means the outlet is compromised — do not re-use it. If more than one outlet shows damage, the PDU is end-of-life and must be replaced rather than patched.

6

Measure line voltage at the PDU output under full load with a true-RMS multimeter on AC. Probe L-to-N at an unused outlet or the PDU terminal block while every miner is hashing at nameplate. Target within `3 %` of nominal: `232-248 V` on 240 V, `202-214 V` on 208 V, `116-124 V` on 120 V. Sag greater than `4 %` means either the upstream cord or the PDU itself is the bottleneck — turn into heat at every connection, then into damage.

7

Replace the upstream `L6-30P` / `L14-30P` cord if it is more than 10 ft long, not 10 AWG, or visibly scorched at either plug. A quality 10 AWG 6-8 ft cord with molded `L6-30P` ends is roughly `$45-90 CAD` and solves a surprising number of mystery voltage-sag tickets. If the receptacle at the panel is also hot, stop — that is building wiring and requires a licensed electrician.

8

Swap any hot `C13` / `C19` cord for a new rated one. `C13/C14` is 10 A continuous, `C19/C20` is 16 A continuous, and the newer S21 `P13` is 20 A and requires a 20 A-rated `C19` outlet. Scorched lugs are not repairable — the brass has annealed. Replace with rated cords from a reputable vendor; cheap no-name `C19` cords are a fire hazard we see on the repair bench monthly.

9

Load-balance branches by relocating miners across outlets while watching the metered PDU display (if equipped). Target all branches within `20 %` of each other at steady-state hashrate. This alone clears many 'random breaker trip' tickets where aggregate rack load was fine but one leg was at `30 A` and another at `12 A`. Unbalanced phases are the #1 reason a single branch trips while the rack total looks OK.

10

Verify breaker rating against real continuous load. If the rack genuinely needs `30 A` continuous, you need a `40 A` breaker + PDU (`40 × 0.8 = 32 A` continuous). This isn't negotiable; it's NEC 210.20(A). Upgrading the breaker requires a licensed electrician at the panel — measurement itself is DIY, the physical upgrade is not.

11

Open the PDU chassis with power off and locked out. Inspect the internal bus bar, breaker terminals, and cord-entry gland. Discoloration or corrosion on the bus bar = retire the PDU. Loose terminal screws are common after years of thermal cycling — re-torque to the manufacturer spec (typically `~25 in-lb` for 10 AWG terminals, verify on your PDU's label). Never guess: loose is arcing, too tight is stripped threads and arcing.

12

Flash DCENT_OS (D-Central's open-source Antminer firmware — Mining Hackers' option with full per-chip diagnostics, tuning, autotuning, and real-time input voltage monitoring) on every Antminer fed by the PDU. See https://d-central.tech/dcent-os/ or GitHub source. Alternatives: Braiins OS+, LuxOS, Vnish. All expose input voltage to the dashboard so you can watch sag happen across the rack and correlate with PDU branch load. Stock Bitmain firmware hides the number; custom firmware makes PDU overload visible in five minutes.

13

Underclock every miner 3-5% as permanent mitigation on any rack running above 70% of continuous branch rating. Small hashrate loss, large thermal and electrical margin gain. D-Central's repair queue shows PDU-caused PSU failures drop by roughly half on rigs that sit at `60-70 %` of continuous branch rating vs rigs at `80-90 %`. Apply via autotune on DCENT_OS / Braiins OS+ / LuxOS / Vnish, or by profile on stock Bitmain firmware.

14

Rework the rack's power layout so each branch carries the same miner profile. Don't mix an S9 (~`1400 W`) with an S21 (~`3500 W`) on the same branch — the S21 dominates and masks its own overload. Put matched miners on matched branches: 2× S19 XP per 30 A branch at 240 V is roughly `75 %` continuous, a reasonable sustained configuration. Plan the layout on paper before plugging anything in.

15

Install per-outlet current monitoring on any PDU that doesn't have it. Aftermarket clamp-on current sensors with an SNMP or MQTT gateway cost `$200-400 CAD` and turn your rack into a monitored asset. The alternative — finding out about overload via a scorched plug — costs more every time. The first prevented failure pays for the upgrade, and you catch creeping load increases before they trip.

16

Stop DIY if you see any of: melted outlet plastic with ongoing visible scorching, evidence of fire inside the PDU (char marks, soot, smell), a burnt-smelling receptacle at the building panel, or any conductor showing heat damage beyond a single outlet. You are in electrician territory — continuing DIY risks fire, arc-flash injury, or insurance-invalidating damage. Book D-Central for the downstream miner repair and a certified electrician for the PDU / panel / wiring side.

17

D-Central bench workflow for post-PDU-event miners: full PSU test on a programmable load (catches weak caps that pass idle but sag under load), control-board SD recovery, per-chip HW% isolation via DCENT_OS on the bench, `PIC` reflash where corrupted, and a 24-hour burn-in at nameplate before return. Turnaround 5-10 business days, Canada / US / international. This is not DIY-recoverable without a test fixture.

18

Ship safely after a PDU event. Anti-static bag the hashboards, double-box with ≥ 5 cm foam on every side. Include a written note with observed PDU current, line-voltage sag measurement, firmware version, and suspected overload duration — that saves hours of bench diagnostic time and therefore your repair cost. Don't ship the PDU back unless it's the subject of the repair; ship the miners.

When to Seek Professional Repair

If the steps above do not resolve the issue, or if you are not comfortable performing these repairs yourself, professional service is recommended. Attempting advanced repairs without proper equipment can cause further damage.

Related Error Codes

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