D-Central is located in Québec, Canada. The easiest way to answer your question or resolve your issue is to call us at our Toll-free number: 1-855-753-9997

However, if you still want to use this online form we’ll do our best to respond within 48 hours.

Where are you based?

Our hash centers are currently located in QC, Canada.

Do you do work with large customers?

For large quantity orders and hosting please contact us directly.

Do you offer mining hosting discounts?

Yes, if you pre-paying for longer term hosting periods (such as 3 month, 6 month, etc) we can give you a discounted rate. Contact us for more info.

Can I rent power supplies from you?

Yes, you can rent server grade power supplies from us for a cost of $10 a month per PSU.

Do I pay taxes when I have new gear shipped to you?

Yes, unfortunately you have to pay Canadian import tax regardless of where you're located. The tax rate is 5% of whatever the declared value of the product in Canadian Dollars.

Do I pay taxes on the hosting fee?

Only Canadian residents pay tax on top of the hosting fee. The tax rate is determined based on the customer's residential address. So if for example you're located in Ontario you'll have to pay 13% HST on top of your hosting fee.

Do I get compensated for downtime?

While we try to guarantee a 95% uptime on mining, If your miner is down for whatever period of time we will adjust your hosting fee to take this downtime into consideration.

What payment options do you accept?

Bank Wire, Money Draft & Bitcoin.