Buyer Protection at D-Central: What’s Covered, What Isn’t

This page pulls the parts of our returns, warranty and shipping policies that matter before you buy into one place. It restates those policies; where they differ, the linked policy pages (and the Return & Refund Policy in particular) are authoritative.

What’s covered — at a glance

Situation	New hardware	Refurbished hardware
Arrives dead / faulty out of the box (DOA)	Covered — report within 30 days of delivery	Covered — report within 30 days of delivery
Warranty backing	The manufacturer’s warranty for that model	D-Central’s own warranty, per the product listing at purchase
Who services it	Manufacturer process — we help you navigate it	Our Laval bench, directly
A repair D-Central performed	Covered 30 days on the specific repair performed
Change of mind after the DOA window	Per manufacturer terms	Final sale — used & refurbished sales are final
Inspected & bench-tested before shipping	Always — a human checks every unit

Before you buy

• Shipping: everything leaves our bench in Laval, Québec. Most gear is built to order, so a lead-time estimate is a good-faith target, not a contractual guarantee. Shipping policy →
• Payment & the 3% Bitcoin discount: pay by card, bank transfer, or Bitcoin/Lightning — the last earns an automatic 3% off. Refunds go back to your original method. Ways to pay →
• Proof it’s real: we’ve repaired 2,500+ ASICs across 38+ models since 2016, and our reviews are from verified buyers only. Read the reviews →

If something goes wrong

Run the fault finder or the symptom decision tree first — many issues are a cable, a setting, or a firmware re-flash. If it’s hardware, start a repair or, within the DOA window, contact us through the returns process. Need a part? The replacement hashboard finder and repair parts list point you to the right one.

This is a plain-language summary for buyers, not tax or legal advice. The binding terms are in the Return & Refund Policy. Français : expédition · garantie.